Health, wellness & performance. One trusted relationship.
Training, recovery and concierge. One point of contact.
The people behind your membership
Meet your team.
Expertise in training and performance. Health & Wellness Concierge.
Joel Thomas
Founder & Director of Health, Wellness & Performance
Joel delivers your personal training and sports massage, builds your workout program between visits and reviews your shared wearable data where included. He also oversees Health & Wellness Concierge, keeping it connected with your training and wider goals.
Health · Wellness · Training · Performance
Joe Williams
Head of Health & Wellness Concierge
Joe manages Health & Wellness Concierge: sourcing and vetting providers, arranging introductions and appointments, coordinating practical details and following up on your experience. His background in client service and operations supports arrangements in the UK and internationally.
Concierge · Coordination · Client Experience
Different expertise. One coordinated relationship.
We work together to keep your training, recovery and concierge arrangements connected.
Essential
£1,250+
per billing month
WEEKLY IN-PERSON SUPPORT
4 hours of in-person time per billing month
Use your 4 hours for one service or a combination of personal training, sports massage and personal consultations. Normally arranged as one hour per week, within the four-hour monthly commitment.
Training & Performance
Flexible In-Person SupportPersonal Training & Performance · Sports Massage · Personal Consultations
Continuous Remote Workout ProgrammingA structured training program tailored to your goals, equipment and routine.
Nutrition & Lifestyle ProgrammingPractical nutrition, recovery and lifestyle guidance tailored to your goals and routine.
Personal Health & Wellness RoadmapA clear plan covering your priorities, goals and agreed next steps.
Health & Wellness Concierge
Provider Sourcing & CoordinationSourcing, vetting, introductions, appointments and agreed personal arrangements. Includes practical follow-up and service feedback.
Independent practitioner appointments, tests and treatments carry separate fees. Concierge coordination is included.
Your membership · One coordinated relationship
Daily WhatsApp Support
Monday–Friday, during working hours.
Direct access for enquiries, guidance, updates and agreed concierge requests.Discuss Essential
Signature
£2,500+
per billing month
FLEXIBLE IN-PERSON SUPPORT
8 hours of in-person time included per billing month
Use your 8 hours for one service or a combination of personal training, sports massage, personal consultations and accompanied appointments or personal engagements, by arrangement. Scheduled around your availability.
Training & Performance
Flexible In-Person SupportPersonal Training & Performance · Sports Massage · Personal Consultations
Continuous Remote Workout ProgrammingA structured training program tailored to your goals, equipment and routine.
Nutrition & Lifestyle ProgrammingPractical nutrition, recovery and lifestyle guidance tailored to your goals and routine.
Personal Health & Wellness RoadmapA clear plan covering your priorities, goals and agreed next steps.
Wearable Health & Performance MonitoringWHOOP · Oura · Apple WatchHRV · Sleep · Recovery · Resting HR · Activity
Daily Workout & Lifestyle AdjustmentsProgram and lifestyle adjustments where appropriate, informed by your feedback, routine and available wearable data.
Health & Wellness Concierge
Provider Sourcing & CoordinationSourcing, vetting, introductions, appointments and agreed personal arrangements. Includes practical follow-up and service feedback.
Accompanied Appointments & Personal EngagementsIn-person accompaniment by arrangement, within your agreed in-person commitment.
Independent practitioner appointments, tests and treatments carry separate fees. Concierge coordination is included.
Your membership · One coordinated relationship
Daily WhatsApp Support
Monday–Friday, with extended availability by agreement.
Direct access for enquiries, guidance, updates and agreed concierge requests.Discuss Signature
Premium
POA
bespoke monthly fee
BESPOKE IN-PERSON SUPPORT
In-person time tailored to your requirements
Everything in Signature, with bespoke in-person involvement, international coaching and ongoing programming, extended concierge coordination and accompaniment by agreement.
Training & Performance
Flexible In-Person SupportPersonal Training & Performance · Sports Massage · Personal Consultations
Continuous Remote Workout ProgrammingA structured training program tailored to your goals, equipment and routine.
Nutrition & Lifestyle ProgrammingPractical nutrition, recovery and lifestyle guidance tailored to your goals and routine.
Personal Health & Wellness RoadmapA clear plan covering your priorities, goals and agreed next steps.
Wearable Health & Performance MonitoringWHOOP · Oura · Apple WatchHRV · Sleep · Recovery · Resting HR · Activity
Daily Workout & Lifestyle AdjustmentsProgram and lifestyle adjustments where appropriate, informed by your feedback, routine and available wearable data.
International Coaching & In-Person SupportInternational travel for in-person coaching, training and recovery, alongside ongoing programming. Scope and travel arrangements agreed individually.
Health & Wellness Concierge
Provider Sourcing & CoordinationSourcing, vetting, introductions, appointments and agreed personal arrangements. Includes practical follow-up and service feedback.
Accompanied Appointments & Personal EngagementsIn-person accompaniment by arrangement, within your agreed in-person commitment.
Extended Specialist & Lifestyle CoordinationCoordination across multiple specialists, locations and more involved personal arrangements, within an individually agreed scope.
Independent practitioner appointments, tests and treatments carry separate fees. Concierge coordination is included.
Your membership · One coordinated relationship
Daily WhatsApp Support
Bespoke availability, agreed individually.
Direct access for enquiries, guidance, updates and agreed concierge requests.Discuss Premium
Your time, your priorities.
Essential and Signature include a shared allocation of in-person hours each billing month. You can use them for a single service or combine the in-person services included in your membership. Premium’s in-person commitment is tailored individually. We plan the mix around your priorities.
Your membership is an ongoing concierge relationship. Alongside your in-person appointments, we source specialists and coordinate the practical arrangements around your priorities.
Your concierge, as life evolves
Tell us what you want to achieve or what you need arranged. We identify the next steps, source suitable providers and coordinate the practical details.
As your priorities change, your point of contact understands your preferences and coordinates the people involved.
Signature and Premium also include accompanied appointments by arrangement, within your agreed in-person commitment. Additional time and international arrangements are discussed separately.
Your membership. In practice.
One way your membership could work. We agree your arrangement individually.
ESSENTIAL · AN ILLUSTRATIVE MONTH · 4 HOURS
A regular training routine, with recovery built in.
One possible month: three one-hour training sessions and one one-hour sports massage appointment.
3 hours training
1 hour sports massage
Programming, lifestyle & your roadmapA workout program between sessions, practical nutrition and recovery guidance, and clear priorities in your personal health and wellness roadmap.
Health & Wellness ConciergeWe source and vet suitable providers, arrange introductions and appointments, and coordinate agreed personal engagements—following the practical details through.
Daily WhatsApp supportEnquiries, guidance, updates and agreed concierge requests. Monday–Friday, during working hours.
Illustrative only. The four hours are shared across training, sports massage and personal consultations; this is one possible combination.
SIGNATURE · AN ILLUSTRATIVE MONTH · 8 HOURS
Training and recovery, with personal accompaniment.
One possible month: four hours of training, two hours of sports massage and two hours accompanying you to a health, wellness or lifestyle appointment.
4 hours training
2 hours sports massage
2 hours accompaniment
Programming, lifestyle & your roadmapA continuing workout program, nutrition and lifestyle guidance, and a personal roadmap that keeps your priorities clear.
Wearable review & daily adjustmentsShared HRV, sleep, recovery, resting heart rate and activity trends inform workout and lifestyle adjustments where appropriate, alongside your feedback.
Health & Wellness ConciergeProvider sourcing and vetting, introductions, appointment arrangements and coordination of agreed personal engagements, with practical follow-through.
Accompanied appointmentsIn this illustration, two of your eight hours cover accompaniment to a health, wellness or lifestyle appointment. They are part of the shared allocation.
Daily WhatsApp supportEnquiries, guidance, updates and agreed concierge requests. Monday–Friday, with extended availability by agreement.
Illustrative only. The eight hours can be shared differently across training, sports massage, personal consultations and accompanied appointments or personal engagements. Practitioner fees are separate.
PREMIUM · AN ILLUSTRATIVE ARRANGEMENT · POA
Everything in Signature. Built around your requirements.
One possible arrangement: a period abroad, with in-person coaching, ongoing programming and concierge arrangements planned around your itinerary.
YOUR PRIORITIESWhat you would like arranged
YOUR IN-PERSON TIMEPlanned around your requirements
YOUR TRAVELAccompaniment by agreement
Training, massage & personal consultationsYour in-person mix and level of involvement are agreed around your requirements, including accompanied appointments and personal engagements.
Programming, lifestyle & your roadmapWorkout programming, nutrition and lifestyle guidance, and your personal health and wellness roadmap continue around your schedule.
Wearable review & daily adjustmentsShared HRV, sleep, recovery, resting heart rate and activity trends inform appropriate workout and lifestyle adjustments.
Concierge & extended coordinationWe source and vet providers, arrange introductions and appointments, and coordinate more involved specialist and lifestyle arrangements across locations.
International coaching & travelIn-person coaching, training and recovery can travel with you, alongside ongoing programming. Concierge coordination and accompaniment are agreed around the same itinerary.
Daily WhatsApp supportBespoke availability, agreed individually, for enquiries, guidance, updates and concierge requests.
Illustrative only. Time, availability, travel and fees are agreed individually. Practitioner fees and travel expenses are separate.
We source and vet suitable providers, arrange introductions and appointments, and follow up to check how the service went, whether in the UK or abroad. Their services are charged separately from your membership. Any medical assessment or treatment remains the responsibility of the practitioner.
Health, Wellness & Lifestyle Concierge
The Black Book
The people you need. Introductions and arrangements through one point of contact.
Private doctors & medical concierge
Physiotherapists & rehabilitation
Osteopaths
Nutritionists & dietitians
The Black BookThe backbone of your concierge
Hormone specialists
Sleep & psychology professionals
Private chefs
Supplement providers
The practitioners and services we can source
Private healthcare: private GPs, medical consultants, concierge medical companies and hormone specialists.
Assessment and rehabilitation: physiotherapists, osteopaths, sports medicine practitioners and independent diagnostic providers, where clinically appropriate.
Nutrition and daily living: registered dietitians, nutrition professionals, private chefs and supplement providers.
Sleep, recovery and performance: sleep specialists, psychologists, strength and conditioning professionals, and recovery providers.
From finding the right person to attending the appointment
Understand. We establish your priorities, preferences and practical requirements.
Source and vet. We identify suitable providers and review relevant qualifications, professional registration where applicable, experience and service fit.
Orchestrate. With your permission, we coordinate introductions, availability, appointments and practical communication. Provider fees are confirmed before you commit.
Accompany and follow through. Within Signature and Premium, accompaniment can be arranged within your agreed in-person commitment. We coordinate agreed next steps and subsequent bookings.
Your concierge and your clinical care
We oversee concierge arrangements and practical coordination. The treating practitioner is responsible for clinical assessment, diagnosis, testing, treatment and clinical follow-up, including the professional requirements that apply to their services.
We do not direct medical decisions or interpret clinical results. With your permission, relevant practitioner guidance can inform your training and lifestyle program within the coaching role.
Practitioners operate independently. Their fees are separate from membership, and appointments depend on availability and suitability.
Signature & Premium
Wearable Health & Performance Monitoring
We review your shared wearable data alongside your feedback to shape your training, recovery and daily routine.
Activity & training Daily steps and movement, recent workouts, exercise heart rate, time in heart rate zones and estimated training load.
Additional readings Some devices also provide respiratory rate, skin temperature trends and blood oxygen estimates. These provide context rather than targets for exercise.
Available information depends on your device and the data you choose to share.
How your information is interpreted
We review trends against your usual patterns, alongside your recent training, schedule and feedback. This helps us assess whether your program remains appropriate or would benefit from an adjustment.
HRV measures the variation in time between heartbeats. It is considered alongside sleep, recovery and how you feel; a single reading or device score does not determine your program.
How your program may adapt
RECOVERY
A change in your usual HRV pattern, alongside fatigue, may prompt a lighter session or reduced training volume, with more time allocated to recovery.
SLEEP
Several shorter nights may lead to a demanding session being rescheduled and a review of your sleep routine.
DAILY ACTIVITY
Reduced movement during a busy working week may inform practical walking goals and movement breaks around your schedule.
TRAINING LOAD
A demanding run of sessions, alongside your feedback, may lead to a different balance of training and recovery across the week.
Adjustments are made where appropriate, taking account of your goals and circumstances.
Sharing, review & scope
Before starting, we agree which information you share, how it is accessed and how often it is reviewed.
Wearable data supports non-clinical coaching and does not provide a diagnosis or replace medical care. Readings are estimates; persistent unexplained changes or concerning symptoms should be discussed with an appropriate healthcare professional.
WHOOP · Oura · Apple Watch Subject to compatible, shared data and agreed review arrangements.
How membership begins
01Enquiry
02Private Consultation
03Personalised Proposal
04Working Together
05Ongoing Review
Designed around you. Adapted as you evolve.
Each membership provides a clear starting framework. Your in-person activities, programming, concierge requirements and level of personal involvement can be reviewed and adjusted as your goals, schedule and circumstances change.
Membership arrangements
Memberships are subject to individually agreed terms and availability. Additional in-person requirements and international travel arrangements are agreed separately. International travel and accommodation expenses and independent practitioners’ fees are separate from membership fees. Wearable monitoring is non-clinical and depends on compatible, shared data. Nutrition support covers general wellbeing and performance guidance; clinical dietary advice is provided by appropriately qualified professionals.
Who we work with
Our clients include…
Professional Athletes
Actors
Recording Artists
Entrepreneurs
Executives
Discuss Your Membership
Tell us about your priorities and the level of personal involvement you are looking for.